综合一区欧美国产,99国产麻豆免费精品,九九精品黄色录像,亚洲激情青青草,久久亚洲熟妇熟,中文字幕av在线播放,国产一区二区卡,九九久久国产精品,久久精品视频免费

Global EditionASIA 中文雙語Fran?ais
Business
Home / Business / Companies

Starbucks gets closer to customers with virtual store

By Wang Zhongqiong | China Daily | Updated: 2018-12-15 07:00
Share
Share - WeChat
The news conference for the strategic partnership between Starbucks and Alibaba is held in Shanghai on Aug 2, 2018. [Photo provided to chinadaily.com.cn]

World-leading coffee chain Starbucks said it will further enhance its digital collaboration with Alibaba Group by launching its first-ever virtual store.

The move will offer digital resources from Alibaba's ecosystem-including e-commerce sites Taobao and Tmall, and virtual wallet Alipay-expanding Starbucks' current online offering.

Molly Liu, vice-president of Digital Venture, Starbucks China, said: "This new milestone in the Starbucks digital strategy will significantly fuel our capability to provide an even more personalized and enticing one-touch digital experience for Chinese consumers, while extending the accessibility of our digital innovations into the everyday lifestyle rituals of our customers."

The virtual store, an online management hub Alibaba has developed specifically for Starbucks, is expected to integrate the company's digital offerings-including Starbucks Delivers, Say it with Starbucks social gifting, and the Starbucks Tmall flagship store-onto one interface for its customers, including more than 600 million mobile monthly active users on Alibaba's China retail marketplaces.

Customers now can order beverages, food and merchandise from the virtual store for home delivery, all at the same time.

"The move has given Starbucks wider access to Alibaba Group's members, in addition to its previous collaborations with Tencent," said Wang Zhendong, chairman of Shanghai Feiyue Investment Management Co Ltd, a consultancy firm focusing on the domestic coffee industry.

"Starbucks has also shown its ambition in retail merchandizing, as Tmall has strengths in selling personalized gifts," he said.

The global coffee chain expects that Alibaba's strong membership referral pipeline will help to fuel exponential growth in its rewards membership in China.

Xu Hong, vice-president of Alibaba Group, said the company's 740 million members will gain access to the new Starbucks experience, coupled with Alibaba's New Retail infrastructure and digital power.

The virtual store will provide more ways for customers to earn Stars for their purchases in the Starbucks Rewards program, the company said.

Starbucks launched its delivery program in September with the Ele.me on-demand delivery app. The service has already expanded to 2,000 stores across 30 cities.

In October, Starbucks piloted its first Star Kitchens in two Freshippo (previously known as Hema) supermarkets in Shanghai and Hangzhou. Star Kitchens provide additional scale, reach and delivery for Starbucks' handcrafted beverages and food within 30 minutes.

In 2017, Starbucks commanded an 80.7 percent share of the chained specialized coffee shops market in China, followed by McCafe's 8.4 percent and Costa Coffee's 5.2 percent, according to Euromonitor International.

The market in China is now the world's third-largest by market revenue, only after the United States and South Korea.

Top
BACK TO THE TOP
English
Copyright 1994 - . All rights reserved. The content (including but not limited to text, photo, multimedia information, etc) published in this site belongs to China Daily Information Co (CDIC). Without written authorization from CDIC, such content shall not be republished or used in any form. Note: Browsers with 1024*768 or higher resolution are suggested for this site.
License for publishing multimedia online 0108263

Registration Number: 130349
FOLLOW US
CLOSE
 
淮阳县| 弥渡县| 微博| 吴旗县| 云阳县| 内乡县| 盱眙县| 吉隆县| 奉节县| 奉贤区| 都江堰市| 桃源县| 盐池县| 白城市| 淮北市| 北海市| 苍梧县| 双峰县| 开平市| 无棣县| 大悟县| 获嘉县| 太康县| 霞浦县| 南和县| 库车县| 邵东县| 襄汾县| 凤山县| 林甸县| 都匀市| 文成县| 宁城县| 日照市| 玉田县| 当涂县| 明光市| 济宁市| 瑞丽市| 永德县| 深圳市|