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Cutting off criminal channels

By Hu Yongqi (China Daily)
Updated: 2009-12-01 09:18

Zeng Jingping, an expert with the China TV Sales Research and Development Center, added: "China has a huge potential market for TV shopping but we need better regulation to make sure products are genuine."

Home shopping channels and infomercials generate 8 percent of all retail sales volume in the United States, and more than 10 percent in South Korea. In China, it is little over 0.1 percent, and Zeng blamed the lack of consumer confidence in China for hampering its development.

He told the Next Generation Internet and Developing China Summit in Beijing in August that the government is working to set up an advertising standards agency, similar to those already monitoring television and radio in the US, Britain and Japan.

The center would soon begin publicizing tracking information for all television advertisements, meaning rogue operators would have nowhere to hide, he said.

Despite its faults, experts and shoppers argue that there is a place for direct-response advertising.

Wang Xueming, a Beijing judge in her 30s, said she has twice bought products after watching late-night infomercials: a "slider" cell phone and skin-whitening cosmetics.

"My friends think I am a little naive for buying from television shows but I don't mind," she said. "Sometimes goods in the shops don't meet our expectations either, so it's good that we have choice. Although it's important that someone is making sure what is sold on TV is good quality and genuine."

A consumer study last year by Beijing-based media research company CSM suggested only 17 percent of television viewers trust direct-response advertisements, while more than 94 percent of viewers aged 25 to 60 immediately switch channels when they see an infomercial.

"I like infomercials, but I can't say why," said a 35-year-old Beijing resident surnamed Cui. "Maybe it is because of all the shouting and strange facial expressions. I don't buy any of their products, of course. I just watch for fun."

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